Responsible Gaming

At jidbaj, we believe that gambling should always be a form of entertainment — never a financial strategy, a way to escape problems, or a compulsion. We are dedicated to maintaining a platform where players across Bangladesh can enjoy cricket betting, live casino games, slots, and crash titles in a safe, transparent, and controlled environment.

Responsible gaming is not an afterthought for jidbaj — it is built into the foundation of everything we do. From the moment you register an account to every session you play, we provide tools, information, and human support to ensure that your experience at jidbaj remains enjoyable and within healthy boundaries.

This page describes the protective measures available to every jidbaj player, explains how to recognise warning signs of problem gambling, and shows you how to access help — whether you need a short break or a longer period of self-exclusion. All responsible gaming tools on jidbaj are available free of charge to every registered player.

The vast majority of jidbaj players enjoy gambling as a fun, occasional pastime. Keeping these principles in mind helps ensure the experience stays that way:

• Set a budget before you start. Decide in advance the maximum amount you are willing to spend in a session and treat it as the cost of entertainment — not as an investment.
• Never gamble with money you cannot afford to lose. Only use funds that are surplus to your essential living expenses, savings goals, and financial obligations.
• Take regular breaks. Step away from the screen at set intervals. Physical breaks reduce the risk of impulsive, extended sessions.
• Do not gamble when emotionally distressed. Gambling while stressed, angry, or upset tends to result in poor decisions and higher losses. If you have had a difficult day, consider other leisure activities first.
• Balance gambling with other activities. A healthy lifestyle includes a wide range of social, physical, and creative activities alongside entertainment platforms like jidbaj.
• Understand the games. All casino games and most betting outcomes are governed by chance. No strategy, system, or pattern of past results can predict or guarantee future outcomes. Play for fun, not to profit.
• Keep track of time. Activate session reminders on your jidbaj account so you stay aware of how long each session lasts.

Deposit limits are one of the most practical responsible gaming tools available on jidbaj. They give you hard financial boundaries that prevent unplanned overspending regardless of how you feel in the moment.

jidbaj supports three deposit limit periods:

• Daily limit: maximum total deposits within any rolling 24-hour period.
• Weekly limit: maximum total deposits within any rolling 7-day period.
• Monthly limit: maximum total deposits within any rolling 30-day period.

You can set, view, or reduce your deposit limits at any time through your account settings or by contacting our support team. Reductions take effect immediately. Increases are subject to a mandatory 7-day waiting period to protect players from impulsive decisions made during a gambling session.

When a deposit limit is reached, jidbaj will display a notification and block further deposit attempts until the relevant period resets. There is no way to override an active limit from within the same session — this is intentional and by design.

Protecting young people from exposure to gambling is a responsibility jidbaj takes seriously. During the registration process, all players must confirm that they are aged 21 or above, and jidbaj reserves the right to request identity verification at any time to enforce this requirement.

If a verified account holder suspects that a minor has accessed their account, they should contact jidbaj support immediately so the account can be secured and the incident investigated. Any account found to have been opened by or used by a person under 21 will be closed immediately and all associated funds returned to their verified source.

For households where children or teenagers share devices with adults, we strongly recommend:

• Using a unique, strong password on your jidbaj account and never sharing it.
• Enabling device-level screen time controls or parental control applications.
• Logging out of your jidbaj account fully after each session.
• Having open conversations with younger family members about the risks of gambling.

If you believe that gambling is causing harm to you or someone you care about, please reach out. jidbaj's support team handles all responsible gaming enquiries with complete confidentiality and without judgement. We will work with you — not against you — to put the right protections in place.

For immediate assistance with any of the following, contact us at the details shown below:

• Requesting a self-exclusion or time-out.
• Setting or reducing deposit limits.
• Closing your account permanently.
• Retrieving funds from a self-excluded account.
• Reporting suspected access by a minor.
• General advice on staying in control.